Privacy Policy
Introduction
At CredibleCare Services, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and protect your data when you interact with our services.
Types of Information Collected
We collect the following types of personal information:
- Name and contact information (email address, phone number)
- Medical history and treatment information
- Insurance information
- Communication preferences
- Information provided through forms and correspondence
Method of Information Collection
We collect information through:
- Direct interactions (forms, email, phone)
- Website usage
- Medical records and referrals
- Insurance providers
Purpose of Data Collection
Your information is collected and used to:
- Provide and improve our healthcare services
- Communicate about appointments and treatment
- Process insurance claims
- Comply with legal obligations
- Send important updates and notifications
Data Security Measures
We implement appropriate security measures including:
- Encryption of sensitive data
- Secure servers and networks
- Regular security assessments
- Staff training on data protection
- Access controls and authentication
Data Sharing
We may share your information with:
- Healthcare providers involved in your care
- Insurance companies for billing purposes
- Legal authorities when required by law
Important Note: Phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes under any circumstances.
Your Rights
You have the right to:
- Access your personal information
- Request corrections to your data
- Opt-out of communications
- Request data deletion (where applicable)
- File a complaint about data handling
Contact Information
For questions about this privacy policy or our data practices, contact us at:
CredibleCare Services
Owings Mills, MD
Phone: + (443) 355-4984
Email: info@crediblecareservices.com
